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See contract terms, data export, payments and features side by side. Every statement about Momence quotes or links a public page and says when we checked.

Information about Momence checked October 2026, from the public pages linked below.

Start your studio Jump to the terms

About Momence

Momence is studio and class management software, now branded Xplor Momence and owned by Xplor, which also owns Mariana Tek. The only general customer Terms of Service it publishes is a PDF linked from its privacy policy. Its header carries a placeholder date and the file was created in March 2022. The binding contract is each studio's order form, found under Settings, then Billing.

Contract, data and payments

TimetableOS and Momence: contract, data and payment terms
Topic	TimetableOS	Momence
Contract term	No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.	Momence's published Terms of Service say the agreement renews automatically for the same duration, unless either side asks to end it at least 30 days before the term ends. The initial term is set in the order form. “Subject to earlier termination as provided below, this Agreement is for the Service Term, and shall be automatically renewed for additional periods of the same duration as the Service Term (collectively, the “Term”), unless either party requests termination at least thirty (30) days prior to the end of the then-current Term.” Source: Momence Terms of Service PDF, undated (header carries a placeholder date; file created March 2022), section 5.1
Notice to leave	No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.	Not confirmed from public pages. Ask for it in writing before you sign.
Cost of leaving early	Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.	The same Terms of Service say fees are non-cancelable and non-refundable. Section 5.2, which sits in the paragraph on termination for breach, says all fees for the entire service term become due on termination. It does not say in terms whether this also applies if a studio chooses to leave early, so ask. “All Fees are noncancelable and non-refundable regardless of any early termination of this Agreement.” “Upon termination, Customer’s right to use the Services shall immediately terminate, all outstanding Fees due for the Services for the entire Service Term (regardless of any early termination) shall immediately become due and payable” Source: Momence Terms of Service PDF, undated (header carries a placeholder date; file created March 2022), sections 4.1 and 5.2
How you cancel	Cancel from your account settings, or by writing to us.	Momence's help center says that if you are not under an active contract a Cancel my account button is available, and that if you are under a contract you can request cancellation after the date in your contract terms. “Please note that if you have an active contract, you can request cancellation after the date specified in your contract terms.” Source: Momence help: Where to find your contract and billing history
Getting your data out	Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.	Momence's help center describes downloadable reports and downloading waivers from a customer's profile. We did not find a full-account export tool or a clause on what happens to data after termination. Source: Momence help: Download waivers as PDFs
Who owns the data	You own the data you put in. Our Terms say so.	The Terms of Service say the customer keeps ownership of its data, and that Momence may analyse it and use it in aggregate or de-identified form, during and after the term. “Customer shall retain all ownerships rights, title, and interest in and to all Customer Data and all other Customer technology and intellectual property rights.” Source: Momence Terms of Service PDF, undated (header carries a placeholder date; file created March 2022), section 3.3
Payments	Member payments go through your studio's own payment account. We do not hold your funds.	Not confirmed from public pages. Ask for it in writing before you sign.
Setup and extra fees	The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.	Momence's help center says a branded app costs extra on top of your subscription, and that an app can carry a set number of contract months. “You might have a set number of months remaining in your contract for this app.” Source: Momence help: Where to find your contract and billing history Also: Momence help: Request a branded app

Contract term

TimetableOS

No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.

Momence

Momence's published Terms of Service say the agreement renews automatically for the same duration, unless either side asks to end it at least 30 days before the term ends. The initial term is set in the order form.

“Subject to earlier termination as provided below, this Agreement is for the Service Term, and shall be automatically renewed for additional periods of the same duration as the Service Term (collectively, the “Term”), unless either party requests termination at least thirty (30) days prior to the end of the then-current Term.”

Source: Momence Terms of Service PDF, undated (header carries a placeholder date; file created March 2022), section 5.1

Notice to leave

TimetableOS

No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.

Momence

Not confirmed from public pages. Ask for it in writing before you sign.

Cost of leaving early

TimetableOS

Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.

Momence

The same Terms of Service say fees are non-cancelable and non-refundable. Section 5.2, which sits in the paragraph on termination for breach, says all fees for the entire service term become due on termination. It does not say in terms whether this also applies if a studio chooses to leave early, so ask.

“All Fees are noncancelable and non-refundable regardless of any early termination of this Agreement.”

“Upon termination, Customer’s right to use the Services shall immediately terminate, all outstanding Fees due for the Services for the entire Service Term (regardless of any early termination) shall immediately become due and payable”

Source: Momence Terms of Service PDF, undated (header carries a placeholder date; file created March 2022), sections 4.1 and 5.2

How you cancel

TimetableOS

Cancel from your account settings, or by writing to us.

Momence

Momence's help center says that if you are not under an active contract a Cancel my account button is available, and that if you are under a contract you can request cancellation after the date in your contract terms.

“Please note that if you have an active contract, you can request cancellation after the date specified in your contract terms.”

Source: Momence help: Where to find your contract and billing history

Getting your data out

TimetableOS

Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.

Momence

Momence's help center describes downloadable reports and downloading waivers from a customer's profile. We did not find a full-account export tool or a clause on what happens to data after termination. Source: Momence help: Download waivers as PDFs

Who owns the data

TimetableOS

You own the data you put in. Our Terms say so.

Momence

The Terms of Service say the customer keeps ownership of its data, and that Momence may analyse it and use it in aggregate or de-identified form, during and after the term.

“Customer shall retain all ownerships rights, title, and interest in and to all Customer Data and all other Customer technology and intellectual property rights.”

Source: Momence Terms of Service PDF, undated (header carries a placeholder date; file created March 2022), section 3.3

Payments

TimetableOS

Member payments go through your studio's own payment account. We do not hold your funds.

Momence

Not confirmed from public pages. Ask for it in writing before you sign.

Setup and extra fees

TimetableOS

The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.

Momence

Momence's help center says a branded app costs extra on top of your subscription, and that an app can carry a set number of contract months.

“You might have a set number of months remaining in your contract for this app.”

Source: Momence help: Where to find your contract and billing history Also: Momence help: Request a branded app

Feature by feature

Features in TimetableOS and Momence
Feature	TimetableOS	Momence
Memberships, packs and plans	Included	Included Subscriptions, packs and payment plans. Source
Class scheduling and booking	Included	Included Source
Appointments	Included	Included Source
Courses and workshops	Included	Included Retreats, workshops and on-demand courses. Source
Check-in and kiosk	Included	Paid add-on Self check-in is an app in its app store, which can carry contract months. Source
Point of sale and retail	Included	Included Source
Gift cards and promo codes	Included	Included Source
Automatic payment recovery	Included	Not verified
Email and text campaigns	Included	Included Source
Automations	Included	Included Sequences. Source
Instructor pay and commissions	Included	Included Staff commissions and payroll reports. Source
Reports	Included	Included Source
Member portal	Included	Paid add-on A customer app exists. A branded app is an additional monthly cost. Source
Booking widgets for your own site	Included	Included Plugins and widgets. Source
Studio website	Included	Not verified
Multiple locations	Included	Higher plans only A corporate dashboard. Some features may need a higher tier. Source
Waivers and forms	Included	Included Custom waivers and intake forms. Source
Referrals	Included	Included Source
Reviews and NPS	Included	Partly Reviews. We did not find NPS. Source
Staff roles and permissions	Included	Included Default and custom roles. Source

"Not verified" means we could not confirm it from Momence's public pages. It does not mean they lack it. Check Momence's current feature list against it.

Ask Momence these questions before you sign or leave

The binding terms are often in an order form, not on a pricing page. Get the answers in writing.

Is the Terms of Service PDF the agreement that binds you, or does your order form say something different?
Does the fee acceleration in section 5.2 apply if you choose to leave early, and what is the length of your service term?
Which apps carry a set number of contract months?
How long is the initial term, and does it renew by itself?
How much notice do you need to give to leave, who can send it, and how?
Are there early termination fees, or fees that fall due if you leave early?
Can you export every member, membership and payment record as files, and does it cost anything?
Does the contract say who owns the data, and what happens to it after you cancel?
Must you use their payment processing, and what do they add on top of the processor's fees?
What do onboarding, data migration, text messages, a branded app and extra locations cost?

Where Momence may suit you better

You run a franchise and need royalty fees handled in the software: Momence's help center documents a franchise royalty fee feature.
You sell on-demand video courses alongside live classes, which Momence's help center documents.

Moving over from Momence

Export

Take your data out

Ask your current provider for a member and payment history export while your account is still open. Many providers remove access when you cancel.
Import

Bring it in

Use the import centre to load members, memberships, the timetable, products, gift cards, leads, payment history and attendance. Check a batch, and undo it if it is wrong.
Go live

Switch when you are ready

Run both side by side while you check the numbers. Set up your plans, classes and payments, then move your members across.

Questions

Does Momence have a long-term contract?

Momence's pricing page publishes no prices or terms, and the term is set in each studio's order form. Its published Terms of Service (an undated PDF) say the agreement renews for the same duration unless either side asks to end it 30 days before the term ends, and that fees are non-cancelable and non-refundable.

Can I move my members from Momence to us?

Yes. Export your members, memberships and payment history from Momence while your account is still open, then load them with the import centre. A batch can be checked and undone, so you can try it before you commit.

Do I own my data with us?

Yes. Our Terms say you own the data you put into the service. You can export it as CSV files whenever you like while your account is open. Export before you close the account, because we keep data for a limited period after that and then delete it.

Is there a long-term contract?

No. A paid plan renews for the period you have paid for and you can cancel any time from your account settings. It ends when that paid period ends. Our Terms contain no early termination fee, and we give at least 30 days' notice before changing fees.

Sources

Momence: Terms of Service (PDF), read October 2026
Momence help: Where to find your contract and billing history, read October 2026
Momence help: Download waivers as PDFs, read October 2026
Momence help: Request a branded app, read October 2026
Momence help center, read October 2026
Momence help: Franchise royalty fee FAQs, read October 2026
Momence help: Collections or courses, read October 2026
Athletech News: Xplor rebrand following merger, read October 2026

Momence and the names of its products are trademarks of their owners, used here only to identify them. TimetableOS is not affiliated with or endorsed by Momence. We wrote this from Momence's public pages and other sources linked above as of October 2026; vendors change their terms, features and prices, so confirm anything that matters to you with them. Think something is wrong or out of date? Write to [email protected] and we will check it and correct it.

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