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See contract terms, data export, payments and features side by side. Every statement about Zen Planner quotes or links a public page and says when we checked.

Information about Zen Planner checked October 2026, from the public pages linked below.

Start your studio Jump to the terms

About Zen Planner

Zen Planner is gym, martial arts and studio management software. It is owned by Daxko, which acquired it in 2017. Its Terms of Use and Daxko's master service agreement were not readable when we checked, so the contract terms below are limited to what Zen Planner says on its pricing page and in its help articles.

Contract, data and payments

TimetableOS and Zen Planner: contract, data and payment terms
Topic	TimetableOS	Zen Planner
Contract term	No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.	Zen Planner's pricing page says it runs month to month, with an annual contract available on request. We could not read its Terms of Use to confirm notice or renewal terms. “Zen Planner runs month-to-month, so you’re never locked into a long-term commitment. If you’d prefer an annual contract, it is available on request.” Source: Zen Planner pricing page, FAQ
Notice to leave	No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.	Not confirmed from public pages. Ask for it in writing before you sign.
Cost of leaving early	Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.	Not confirmed from public pages. Ask for it in writing before you sign.
How you cancel	Cancel from your account settings, or by writing to us.	In the product, the Cancel Account button leads to information on the cancellation process, rather than cancelling straight away. “Click Cancel Account to view information on the cancellation process.” Source: Daxko help: View your Zen Planner billing statements
Getting your data out	Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.	Not confirmed from public pages. Ask for it in writing before you sign.
Who owns the data	You own the data you put in. Our Terms say so.	Not confirmed from public pages. Ask for it in writing before you sign.
Payments	Member payments go through your studio's own payment account. We do not hold your funds.	Zen Planner works with preferred payment processors including its in-house provider. It says some integrated processors have no setup or gateway fee, and to check with its team for current pricing. “Zen Planner works with preferred payment processors including our in-house provider, Daxko Payments. There is no setup or gateway fee with select preferred integrated payment processors. Check with our team for details on current pricing.” Source: Zen Planner pricing page, FAQ
Setup and extra fees	The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.	Zen Planner says onboarding sessions are free. Its pricing page lists a branded mobile app, card readers and a website as paid extras. “Our dedicated support team will guide you through the free onboarding process” Source: Zen Planner pricing page, FAQ

Contract term

TimetableOS

No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.

Zen Planner

Zen Planner's pricing page says it runs month to month, with an annual contract available on request. We could not read its Terms of Use to confirm notice or renewal terms.

“Zen Planner runs month-to-month, so you’re never locked into a long-term commitment. If you’d prefer an annual contract, it is available on request.”

Source: Zen Planner pricing page, FAQ

Notice to leave

TimetableOS

No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.

Zen Planner

Not confirmed from public pages. Ask for it in writing before you sign.

Cost of leaving early

TimetableOS

Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.

Zen Planner

Not confirmed from public pages. Ask for it in writing before you sign.

How you cancel

TimetableOS

Cancel from your account settings, or by writing to us.

Zen Planner

In the product, the Cancel Account button leads to information on the cancellation process, rather than cancelling straight away.

“Click Cancel Account to view information on the cancellation process.”

Source: Daxko help: View your Zen Planner billing statements

Getting your data out

TimetableOS

Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.

Zen Planner

Not confirmed from public pages. Ask for it in writing before you sign.

Who owns the data

TimetableOS

You own the data you put in. Our Terms say so.

Zen Planner

Not confirmed from public pages. Ask for it in writing before you sign.

Payments

TimetableOS

Member payments go through your studio's own payment account. We do not hold your funds.

Zen Planner

Zen Planner works with preferred payment processors including its in-house provider. It says some integrated processors have no setup or gateway fee, and to check with its team for current pricing.

“Zen Planner works with preferred payment processors including our in-house provider, Daxko Payments. There is no setup or gateway fee with select preferred integrated payment processors. Check with our team for details on current pricing.”

Source: Zen Planner pricing page, FAQ

Setup and extra fees

TimetableOS

The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.

Zen Planner

Zen Planner says onboarding sessions are free. Its pricing page lists a branded mobile app, card readers and a website as paid extras.

“Our dedicated support team will guide you through the free onboarding process”

Source: Zen Planner pricing page, FAQ

Feature by feature

Features in TimetableOS and Zen Planner
Feature	TimetableOS	Zen Planner
Memberships, packs and plans	Included	Included Membership management and billing. Source
Class scheduling and booking	Included	Included Online scheduling and waitlists. Source
Appointments	Included	Not verified
Courses and workshops	Included	Not verified
Check-in and kiosk	Included	Not verified
Point of sale and retail	Included	Included Retail and point of sale. Source
Gift cards and promo codes	Included	Not verified
Automatic payment recovery	Included	Not verified
Email and text campaigns	Included	Higher plans only Automated email and text campaigns are on its higher plans and the Engage add-on. Source
Automations	Included	Higher plans only Marketing automation is on its higher plans and the Engage add-on. Source
Instructor pay and commissions	Included	Included Staff payroll. Source
Reports	Included	Included Reporting and dashboards. Source
Member portal	Included	Paid add-on A member app is included. A custom branded app is an add-on. Source
Booking widgets for your own site	Included	Not verified
Studio website	Included	Paid add-on A website is an add-on. Source
Multiple locations	Included	Included Priced by locations and active members. Source
Waivers and forms	Included	Not verified
Referrals	Included	Not verified
Reviews and NPS	Included	Not verified
Staff roles and permissions	Included	Not verified

"Not verified" means we could not confirm it from Zen Planner's public pages. It does not mean they lack it. Check Zen Planner's current feature list against it.

Ask Zen Planner these questions before you sign or leave

The binding terms are often in an order form, not on a pricing page. Get the answers in writing.

Can you read the Terms of Use and the order form before you sign, and what do they say about notice, renewal and fees if you leave?
Does cancelling the software also cancel payment processing, or is that a separate step?
How long is the initial term, and does it renew by itself?
How much notice do you need to give to leave, who can send it, and how?
Are there early termination fees, or fees that fall due if you leave early?
Can you export every member, membership and payment record as files, and does it cost anything?
Does the contract say who owns the data, and what happens to it after you cancel?
Must you use their payment processing, and what do they add on top of the processor's fees?
What do onboarding, data migration, text messages, a branded app and extra locations cost?

Where Zen Planner may suit you better

You run a martial arts school and want belt and skill tracking, which Zen Planner lists.
You use SugarWOD, which Zen Planner lists as an integration.

Moving over from Zen Planner

Export

Take your data out

Ask your current provider for a member and payment history export while your account is still open. Many providers remove access when you cancel.
Import

Bring it in

Use the import centre to load members, memberships, the timetable, products, gift cards, leads, payment history and attendance. Check a batch, and undo it if it is wrong.
Go live

Switch when you are ready

Run both side by side while you check the numbers. Set up your plans, classes and payments, then move your members across.

Questions

Is Zen Planner month to month?

Its pricing page says it runs month to month and that an annual contract is available on request. We could not read its Terms of Use, so we cannot confirm what the binding terms say about notice or renewal. Ask for them in writing.

Can I move my members from Zen Planner to us?

Yes. Export your members, memberships and payment history from Zen Planner while your account is still open, then load them with the import centre. A batch can be checked and undone, so you can try it before you commit.

Do I own my data with us?

Yes. Our Terms say you own the data you put into the service. You can export it as CSV files whenever you like while your account is open. Export before you close the account, because we keep data for a limited period after that and then delete it.

Is there a long-term contract?

No. A paid plan renews for the period you have paid for and you can cancel any time from your account settings. It ends when that paid period ends. Our Terms contain no early termination fee, and we give at least 30 days' notice before changing fees.

Sources

Zen Planner: pricing, read October 2026
Zen Planner: features, read October 2026
Daxko help: View your Zen Planner billing statements, read October 2026
Fenwick: Zen Planner acquired by Daxko, read October 2026

Zen Planner and the names of its products are trademarks of their owners, used here only to identify them. TimetableOS is not affiliated with or endorsed by Zen Planner. We wrote this from Zen Planner's public pages and other sources linked above as of October 2026; vendors change their terms, features and prices, so confirm anything that matters to you with them. Think something is wrong or out of date? Write to [email protected] and we will check it and correct it.

More comparisons

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