Looking for a TeamUp alternative?

See contract terms, data export, payments and features side by side. Every statement about TeamUp quotes or links a public page and says when we checked.

Information about TeamUp checked October 2026, from the public pages linked below.

Start your studio Jump to the terms

About TeamUp

TeamUp is class and membership booking software from TeamUp Sports, Inc., a DaySmart company. Its pricing page and help center are clear about leaving. Its Terms of Service (last revised February 14, 2023) are written for a marketplace and are less specific.

Contract, data and payments

TimetableOS and TeamUp: contract, data and payment terms
Topic	TimetableOS	TeamUp
Contract term	No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.	TeamUp says there is no contract: month to month, cancel any time without penalties. “There is no contract or long-term commitment with TeamUp. We offer a flexible, month-to-month subscription, so you can use TeamUp on your terms. If you ever decide to cancel, you can do so at any time without penalties.” Source: TeamUp pricing page
Notice to leave	No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.	TeamUp asks for at least 7 days' notice to process the cancellation. “There's no fixed cancellation period for TeamUp itself, but we do require at least 7 days notice to process the cancellation on our end.” Source: TeamUp help: Thinking of leaving TeamUp, dated August 25, 2026
Cost of leaving early	Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.	TeamUp says you can cancel at any time without penalties. “If you ever decide to cancel, you can do so at any time without penalties.” Source: TeamUp pricing page
How you cancel	Cancel from your account settings, or by writing to us.	Cancelling is a self-service form in settings. It raises a ticket for the team to close the account. “To cancel your account, head to Settings ➜ Subscription Fees ➜ Cancel Account and complete the cancellation form.” Source: TeamUp help: Thinking of leaving TeamUp, dated August 25, 2026
Getting your data out	Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.	TeamUp's leaving guide lists CSV exports of customers, memberships and invoices, and does not mention a fee. “Customer reports - head to Customers ➜ Export Filtered List ➜ CSV for a full list of your customer details.” Source: TeamUp help: Thinking of leaving TeamUp, dated August 25, 2026
Who owns the data	You own the data you put in. Our Terms say so.	TeamUp's Terms of Service (2023) say TeamUp and the studio are each independent data controllers for customer data. We did not find a clause on who owns the studio's data. “We are each independent “data controllers” for the data related to customers, and so we each have our own separate responsibilities for ensuring that payer data is protected legally and technically.” Source: TeamUp Terms of Service, section 7.E, last revised February 14, 2023
Payments	Member payments go through your studio's own payment account. We do not hold your funds.	TeamUp says it does not charge a fee for using payment gateways and that money goes straight to your account. Its 2023 Terms of Service also describe TeamUp collecting registration fees on a provider's behalf and paying out on the 15th and 30th of each month, so ask which applies. “TeamUp don't charge or take any fee for the use of payment gateways” “TeamUp shall remit payments due to you hereunder on the fifteenth (15th) and thirtieth (30th) day of each calendar month” Source: TeamUp: online payments Also: TeamUp Terms of Service, section 7.C
Setup and extra fees	The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.	TeamUp says there is no setup fee and that data import is free. Text messages have a monthly minimum spend, and the custom branded app and Marketing Suite are paid add-ons. “There is no setup fee for your business.” Source: TeamUp pricing page Also: TeamUp: free data import

Contract term

TimetableOS

No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.

TeamUp

TeamUp says there is no contract: month to month, cancel any time without penalties.

“There is no contract or long-term commitment with TeamUp. We offer a flexible, month-to-month subscription, so you can use TeamUp on your terms. If you ever decide to cancel, you can do so at any time without penalties.”

Source: TeamUp pricing page

Notice to leave

TimetableOS

No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.

TeamUp

TeamUp asks for at least 7 days' notice to process the cancellation.

“There's no fixed cancellation period for TeamUp itself, but we do require at least 7 days notice to process the cancellation on our end.”

Source: TeamUp help: Thinking of leaving TeamUp, dated August 25, 2026

Cost of leaving early

TimetableOS

Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.

TeamUp

TeamUp says you can cancel at any time without penalties.

“If you ever decide to cancel, you can do so at any time without penalties.”

Source: TeamUp pricing page

How you cancel

TimetableOS

Cancel from your account settings, or by writing to us.

TeamUp

Cancelling is a self-service form in settings. It raises a ticket for the team to close the account.

“To cancel your account, head to Settings ➜ Subscription Fees ➜ Cancel Account and complete the cancellation form.”

Source: TeamUp help: Thinking of leaving TeamUp, dated August 25, 2026

Getting your data out

TimetableOS

Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.

TeamUp

TeamUp's leaving guide lists CSV exports of customers, memberships and invoices, and does not mention a fee.

“Customer reports - head to Customers ➜ Export Filtered List ➜ CSV for a full list of your customer details.”

Source: TeamUp help: Thinking of leaving TeamUp, dated August 25, 2026

Who owns the data

TimetableOS

You own the data you put in. Our Terms say so.

TeamUp

TeamUp's Terms of Service (2023) say TeamUp and the studio are each independent data controllers for customer data. We did not find a clause on who owns the studio's data.

“We are each independent “data controllers” for the data related to customers, and so we each have our own separate responsibilities for ensuring that payer data is protected legally and technically.”

Source: TeamUp Terms of Service, section 7.E, last revised February 14, 2023

Payments

TimetableOS

Member payments go through your studio's own payment account. We do not hold your funds.

TeamUp

TeamUp says it does not charge a fee for using payment gateways and that money goes straight to your account. Its 2023 Terms of Service also describe TeamUp collecting registration fees on a provider's behalf and paying out on the 15th and 30th of each month, so ask which applies.

“TeamUp don't charge or take any fee for the use of payment gateways”

“TeamUp shall remit payments due to you hereunder on the fifteenth (15th) and thirtieth (30th) day of each calendar month”

Source: TeamUp: online payments Also: TeamUp Terms of Service, section 7.C

Setup and extra fees

TimetableOS

The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.

TeamUp

TeamUp says there is no setup fee and that data import is free. Text messages have a monthly minimum spend, and the custom branded app and Marketing Suite are paid add-ons.

“There is no setup fee for your business.”

Source: TeamUp pricing page Also: TeamUp: free data import

Feature by feature

Features in TimetableOS and TeamUp
Feature	TimetableOS	TeamUp
Memberships, packs and plans	Included	Included Memberships and packs. Source
Class scheduling and booking	Included	Included Source
Appointments	Included	Included Appointments and instructor availability. Source
Courses and workshops	Included	Included Source
Check-in and kiosk	Included	Included A free kiosk, switched on by support. Source
Point of sale and retail	Included	Included Point of sale and a customer store. Source
Gift cards and promo codes	Included	Included Source
Automatic payment recovery	Included	Not verified
Email and text campaigns	Included	Partly Basic email and text. Text messages are billed per message. Bulk campaigns are in a paid Marketing Suite add-on. Source
Automations	Included	Partly Reminders and billing retries. Campaign automation is in the paid Marketing Suite add-on. Source
Instructor pay and commissions	Included	Partly Pay rates are listed. We did not find commissions or payroll processing. Source
Reports	Included	Included Source
Member portal	Included	Paid add-on iOS and Android apps for customers. A custom branded app is a paid add-on. Source
Booking widgets for your own site	Included	Included Embeds into your own website. Source
Studio website	Included	Not verified
Multiple locations	Included	Included Unlimited locations. Source
Waivers and forms	Included	Included Source
Referrals	Included	Included Customer referrals. Source
Reviews and NPS	Included	Partly Reputation management is listed. We did not find NPS. Source
Staff roles and permissions	Included	Included Unlimited staff accounts. Source

"Not verified" means we could not confirm it from TeamUp's public pages. It does not mean they lack it. Check TeamUp's current feature list against it.

Ask TeamUp these questions before you sign or leave

The binding terms are often in an order form, not on a pricing page. Get the answers in writing.

How is your price set as your number of active customers grows?
Do your payments go straight to your account, or does TeamUp collect and remit them, as the 2023 Terms of Service describe for providers?
How long is the initial term, and does it renew by itself?
How much notice do you need to give to leave, who can send it, and how?
Are there early termination fees, or fees that fall due if you leave early?
Can you export every member, membership and payment record as files, and does it cost anything?
Does the contract say who owns the data, and what happens to it after you cancel?
Must you use their payment processing, and what do they add on top of the processor's fees?
What do onboarding, data migration, text messages, a branded app and extra locations cost?

Where TeamUp may suit you better

You want its team to do your data import for you: its pages say a free data import is included.

Moving over from TeamUp

Export

Take your data out

Ask your current provider for a member and payment history export while your account is still open. Many providers remove access when you cancel.
Import

Bring it in

Use the import centre to load members, memberships, the timetable, products, gift cards, leads, payment history and attendance. Check a batch, and undo it if it is wrong.
Go live

Switch when you are ready

Run both side by side while you check the numbers. Set up your plans, classes and payments, then move your members across.

Questions

Is TeamUp month to month?

Its pricing page says there is no contract or long-term commitment and that you can cancel at any time without penalties. Its help center says it asks for at least 7 days' notice to process the cancellation.

Can I move my members from TeamUp to us?

Yes. Export your members, memberships and payment history from TeamUp while your account is still open, then load them with the import centre. A batch can be checked and undone, so you can try it before you commit.

Do I own my data with us?

Yes. Our Terms say you own the data you put into the service. You can export it as CSV files whenever you like while your account is open. Export before you close the account, because we keep data for a limited period after that and then delete it.

Is there a long-term contract?

No. A paid plan renews for the period you have paid for and you can cancel any time from your account settings. It ends when that paid period ends. Our Terms contain no early termination fee, and we give at least 30 days' notice before changing fees.

Sources

TeamUp: pricing, read October 2026
TeamUp help: Thinking of leaving TeamUp, read October 2026
TeamUp: Terms of Service, read October 2026
TeamUp: online payments, read October 2026
TeamUp: free data import, read October 2026
TeamUp: Marketing Suite, read October 2026
TeamUp: custom branded app, read October 2026

TeamUp and the names of its products are trademarks of their owners, used here only to identify them. TimetableOS is not affiliated with or endorsed by TeamUp. We wrote this from TeamUp's public pages and other sources linked above as of October 2026; vendors change their terms, features and prices, so confirm anything that matters to you with them. Think something is wrong or out of date? Write to [email protected] and we will check it and correct it.

More comparisons

Bring your members. Keep your data.

Start your studio