Looking for a WellnessLiving alternative?

See contract terms, data export, payments and features side by side. Every statement about WellnessLiving quotes or links a public page and says when we checked.

Information about WellnessLiving checked October 2026, from the public pages linked below.

Start your studio Jump to the terms

About WellnessLiving

WellnessLiving is studio and wellness management software from Wellness Living Systems Inc., based in Thornhill, Ontario, Canada. The terms below are the Business Terms and Conditions inside its Terms of Use page. The term length, non-renewal notice and several fees are set in an order form that is not public.

Contract, data and payments

TimetableOS and WellnessLiving: contract, data and payment terms
Topic	TimetableOS	WellnessLiving
Contract term	No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.	WellnessLiving's business terms say a subscription renews automatically for a term equal to the one that expired. The term itself is set in your order form. “Subscriptions to Services commence on the date set forth in the Order Form and continue for the term set forth in the applicable Order Form and, upon any expiration of such term, automatically renew for an additional term of equal length to the expired term (or such other renewal period set forth in the Order Form) until explicitly terminated in accordance with this Agreement, unless otherwise terminable pursuant to the applicable Order Form.” Source: WellnessLiving Business Terms and Conditions, last update October 8, 2026, section 10.1
Notice to leave	No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.	The terms we read give no number of days for non-renewal. Formal notices must be in writing and delivered by hand, certified mail or courier. “All notices and other communications under this Agreement must be in writing and will be deemed given (a) when delivered personally, (b) three Business Days after deposit in the U.S. or Canadian mails, and sent by certified mail, return receipt requested, or (c) one Business Day after delivery to a recognized overnight courier for overnight delivery” Source: WellnessLiving Business Terms and Conditions, last update October 8, 2026, section 12.1
Cost of leaving early	Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.	For its payments service, the terms set an early termination fee of 100% of the fees WellnessLiving would have received through the end of the term, where the order form sets a term longer than month to month. “If an Order Form provides for a term for Payments By WellnessLiving other than month to month and if Customer elects to terminate the Payments By WellnessLiving prior to the timeframe specified in an Order Form, then Customer will remit an early termination fee to WL on the date on which Customer provides written notice of termination to WL and which shall be calculated as 100% of the fees that WL would have received if this Addendum and the Agreement or the Order Form, as applicable, had remained in effect through the expiration of its then current Term” Source: Payments By WellnessLiving Addendum, section 11
How you cancel	Cancel from your account settings, or by writing to us.	Not confirmed from public pages. Ask for it in writing before you sign.
Getting your data out	Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.	After termination, data is handed over only once all amounts due are paid, and after a data extraction and transfer fee set in your order form. Self-service CSV, Excel and PDF exports of client lists and reports exist while you are a customer. “Customer will also pay WL the data extraction and transfer fee specified in an Order Form per data set as a condition to receiving such data” Source: Payments By WellnessLiving Addendum, section 11(i) Also: WellnessLiving help: export the client list
Who owns the data	You own the data you put in. Our Terms say so.	The terms say the customer owns its data, and also say the customer has no access to it after termination until everything owed is paid. “WL acknowledges and agrees that, as between WL and Customer, Customer owns all rights in, title to, and interests in Customer Data.” “neither own or will have access after the effective date of termination of an MSA, this Agreement, any Order Form and/or addenda, to, the Customer Data until all amounts due and/or are in arrears are paid in full to WL” Source: WellnessLiving Business Terms and Conditions, last update October 8, 2026, sections 4.8 and 6
Payments	Member payments go through your studio's own payment account. We do not hold your funds.	WellnessLiving has two models. With its own payments service it is appointed to open merchant accounts on your behalf, pays you twice a month, may hold a reserve and takes a security interest. You can instead apply to a listed processor and be paid directly into your bank account. “Customer hereby appoints WL to act as its attorney-in-fact as follows: (a) to establish and maintain a bank account and credit card processing merchant accounts on Customer's behalf with such banks and credit card processors as WL may designate;” Source: Payments By WellnessLiving Addendum, section 2 Also: WellnessLiving help: merchant processing
Setup and extra fees	The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.	On its pricing page WellnessLiving advertises free setup and data migration. Its help center lists a branded app, a custom website and a marketing suite as paid add-ons. “Switching Is Simple with FREE Setup and Data Migration” Source: WellnessLiving pricing page

Contract term

TimetableOS

No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.

WellnessLiving

WellnessLiving's business terms say a subscription renews automatically for a term equal to the one that expired. The term itself is set in your order form.

“Subscriptions to Services commence on the date set forth in the Order Form and continue for the term set forth in the applicable Order Form and, upon any expiration of such term, automatically renew for an additional term of equal length to the expired term (or such other renewal period set forth in the Order Form) until explicitly terminated in accordance with this Agreement, unless otherwise terminable pursuant to the applicable Order Form.”

Source: WellnessLiving Business Terms and Conditions, last update October 8, 2026, section 10.1

Notice to leave

TimetableOS

No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.

WellnessLiving

The terms we read give no number of days for non-renewal. Formal notices must be in writing and delivered by hand, certified mail or courier.

“All notices and other communications under this Agreement must be in writing and will be deemed given (a) when delivered personally, (b) three Business Days after deposit in the U.S. or Canadian mails, and sent by certified mail, return receipt requested, or (c) one Business Day after delivery to a recognized overnight courier for overnight delivery”

Source: WellnessLiving Business Terms and Conditions, last update October 8, 2026, section 12.1

Cost of leaving early

TimetableOS

Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.

WellnessLiving

For its payments service, the terms set an early termination fee of 100% of the fees WellnessLiving would have received through the end of the term, where the order form sets a term longer than month to month.

“If an Order Form provides for a term for Payments By WellnessLiving other than month to month and if Customer elects to terminate the Payments By WellnessLiving prior to the timeframe specified in an Order Form, then Customer will remit an early termination fee to WL on the date on which Customer provides written notice of termination to WL and which shall be calculated as 100% of the fees that WL would have received if this Addendum and the Agreement or the Order Form, as applicable, had remained in effect through the expiration of its then current Term”

Source: Payments By WellnessLiving Addendum, section 11

How you cancel

TimetableOS

Cancel from your account settings, or by writing to us.

WellnessLiving

Not confirmed from public pages. Ask for it in writing before you sign.

Getting your data out

TimetableOS

Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.

WellnessLiving

After termination, data is handed over only once all amounts due are paid, and after a data extraction and transfer fee set in your order form. Self-service CSV, Excel and PDF exports of client lists and reports exist while you are a customer.

“Customer will also pay WL the data extraction and transfer fee specified in an Order Form per data set as a condition to receiving such data”

Source: Payments By WellnessLiving Addendum, section 11(i) Also: WellnessLiving help: export the client list

Who owns the data

TimetableOS

You own the data you put in. Our Terms say so.

WellnessLiving

The terms say the customer owns its data, and also say the customer has no access to it after termination until everything owed is paid.

“WL acknowledges and agrees that, as between WL and Customer, Customer owns all rights in, title to, and interests in Customer Data.”

“neither own or will have access after the effective date of termination of an MSA, this Agreement, any Order Form and/or addenda, to, the Customer Data until all amounts due and/or are in arrears are paid in full to WL”

Source: WellnessLiving Business Terms and Conditions, last update October 8, 2026, sections 4.8 and 6

Payments

TimetableOS

Member payments go through your studio's own payment account. We do not hold your funds.

WellnessLiving

WellnessLiving has two models. With its own payments service it is appointed to open merchant accounts on your behalf, pays you twice a month, may hold a reserve and takes a security interest. You can instead apply to a listed processor and be paid directly into your bank account.

“Customer hereby appoints WL to act as its attorney-in-fact as follows: (a) to establish and maintain a bank account and credit card processing merchant accounts on Customer's behalf with such banks and credit card processors as WL may designate;”

Source: Payments By WellnessLiving Addendum, section 2 Also: WellnessLiving help: merchant processing

Setup and extra fees

TimetableOS

The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.

WellnessLiving

On its pricing page WellnessLiving advertises free setup and data migration. Its help center lists a branded app, a custom website and a marketing suite as paid add-ons.

“Switching Is Simple with FREE Setup and Data Migration”

Source: WellnessLiving pricing page

Feature by feature

Features in TimetableOS and WellnessLiving
Feature	TimetableOS	WellnessLiving
Memberships, packs and plans	Included	Included Membership and auto-pay billing. Source
Class scheduling and booking	Included	Included Source
Appointments	Included	Included Source
Courses and workshops	Included	Higher plans only Events scheduling is on its Business plan and up. Source
Check-in and kiosk	Included	Included Self check-in and registration kiosk. Source
Point of sale and retail	Included	Included Source
Gift cards and promo codes	Included	Included Gift cards. Source
Automatic payment recovery	Included	Not verified
Email and text campaigns	Included	Higher plans only Email and text marketing is on its Business plan and up. Marketing text messages are priced per use. Source
Automations	Included	Higher plans only Drip campaigns on its Business plan and up. Source
Instructor pay and commissions	Included	Included Payroll tracking with pay rates, hours and commissions. Source
Reports	Included	Included Source
Member portal	Included	Included Branded client web portal. Source
Booking widgets for your own site	Included	Included Source
Studio website	Included	Paid add-on Custom website is an add-on. Source
Multiple locations	Included	Higher plans only Parent and multi-location reporting is on its Enterprise plan. Source
Waivers and forms	Included	Included Digital waivers and a form builder. Source
Referrals	Included	Not verified
Reviews and NPS	Included	Partly Review prompts are listed. We did not find NPS. Source
Staff roles and permissions	Included	Included One staff member on its Starter plan, unlimited on higher plans. Source

"Not verified" means we could not confirm it from WellnessLiving's public pages. It does not mean they lack it. Check WellnessLiving's current feature list against it.

Ask WellnessLiving these questions before you sign or leave

The binding terms are often in an order form, not on a pricing page. Get the answers in writing.

What does your order form say about the term, the non-renewal notice and the data extraction and transfer fee?
Are you on Payments By WellnessLiving or a listed processor, and who holds the reserve and for how long?
How long is the initial term, and does it renew by itself?
How much notice do you need to give to leave, who can send it, and how?
Are there early termination fees, or fees that fall due if you leave early?
Can you export every member, membership and payment record as files, and does it cost anything?
Does the contract say who owns the data, and what happens to it after you cancel?
Must you use their payment processing, and what do they add on top of the processor's fees?
What do onboarding, data migration, text messages, a branded app and extra locations cost?

Where WellnessLiving may suit you better

You want free setup and data migration done for you, which its pricing page advertises.
You run a franchise and need franchisor and franchisee accounts: its terms have provisions for franchisors and master customers.

Moving over from WellnessLiving

Export

Take your data out

Ask your current provider for a member and payment history export while your account is still open. Many providers remove access when you cancel.
Import

Bring it in

Use the import centre to load members, memberships, the timetable, products, gift cards, leads, payment history and attendance. Check a batch, and undo it if it is wrong.
Go live

Switch when you are ready

Run both side by side while you check the numbers. Set up your plans, classes and payments, then move your members across.

Questions

Does WellnessLiving renew automatically?

Its business terms say a subscription renews for an additional term of equal length to the expired term, until terminated in line with the agreement, unless your order form says otherwise. The length of the term and any notice period are in the order form, which is not public.

Can I move my members from WellnessLiving to us?

Yes. Export your members, memberships and payment history from WellnessLiving while your account is still open, then load them with the import centre. A batch can be checked and undone, so you can try it before you commit.

Do I own my data with us?

Yes. Our Terms say you own the data you put into the service. You can export it as CSV files whenever you like while your account is open. Export before you close the account, because we keep data for a limited period after that and then delete it.

Is there a long-term contract?

No. A paid plan renews for the period you have paid for and you can cancel any time from your account settings. It ends when that paid period ends. Our Terms contain no early termination fee, and we give at least 30 days' notice before changing fees.

Sources

WellnessLiving: Terms of Use and Business Terms and Conditions, read October 2026
WellnessLiving: pricing, read October 2026
WellnessLiving help: merchant processing, read October 2026
WellnessLiving help: export the client list, read October 2026

WellnessLiving and the names of its products are trademarks of their owners, used here only to identify them. TimetableOS is not affiliated with or endorsed by WellnessLiving. We wrote this from WellnessLiving's public pages and other sources linked above as of October 2026; vendors change their terms, features and prices, so confirm anything that matters to you with them. Think something is wrong or out of date? Write to [email protected] and we will check it and correct it.

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