Looking for a Walla alternative?

See contract terms, data export, payments and features side by side. Every statement about Walla quotes or links a public page and says when we checked.

Information about Walla checked October 2026, from the public pages linked below.

Start your studio Jump to the terms

About Walla

Walla is studio management software for boutique fitness studios from Walla Software, Inc. Its Customer Terms of Service (last updated February 24, 2026) include an order form template, which shows the default 30-day term can be replaced by a 12-month one. Walla's promotional terms are separate and dated August 21, 2026.

Contract, data and payments

TimetableOS and Walla: contract, data and payment terms
Topic	TimetableOS	Walla
Contract term	No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.	Walla's Terms of Service set a default 30-day term that renews automatically, unless the order form says otherwise. The order form template in the same document shows a 12-month term. “Unless otherwise provided for in the applicable Order Form, the initial term of this Agreement is thirty 30 days (the “Initial Term”) starting from the Effective Date.” Source: Walla Customer Terms of Service, last updated February 24, 2026, section 11(a)
Notice to leave	No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.	Either side can end the agreement with at least 30 days' written notice before the end of the term. Walla's offboarding page says it requires at least 30 days' notice. “Either Party may terminate this Agreement for any reason, or for no reason, by giving the other Party no less than thirty 30 days advance written notice before the end of the relevant Term.” “We require at least 30 days’ notice.” Source: Walla Customer Terms of Service, last updated February 24, 2026, section 11(a) Also: Walla support: Thinking of leaving Walla
Cost of leaving early	Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.	The order form template says that if you terminate before the end of the term, you pay 100% of the unpaid fees as liquidated damages. Walla's promotion says that if a studio cancels before completing its one-year term, Walla may invoice the software fees it waived. “Should this Agreement be terminated prior to the expiration of the Term for any reason other than those provided in §11(b)(ii) and (iii), you agree to pay Walla an amount equal to 100% of the unpaid Fees listed in this Order Form (the “Liquidated Damages”).” “If a studio cancels before completing its one-year term, Walla may invoice the studio for the software subscription fees waived under this offer, in addition to any other amounts owed under the contract.” Source: Walla Customer Terms of Service, last updated February 24, 2026, order form, section C Also: Walla: free months terms, dated August 21, 2026
How you cancel	Cancel from your account settings, or by writing to us.	Walla's offboarding page says to email support, that recurring billing must be stopped manually, and that Walla does not stop payments, cancel services or export data unless you opt into its paid data export service. “We require at least 30 days’ notice.” “We don’t automatically stop payments, cancel services, or export data for you unless you opt into the Paid Data Export Service.” Source: Walla support: Thinking of leaving Walla, June 10, 2026
Getting your data out	Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.	Walla offers a paid data export service. The fee is not published. Standard exports of reports and the client list are available as CSV files. Client data is cleared 60 days after access ends. “we offer a data export option for an export fee.” Source: Walla support: Data export service Also: Walla support: Export capabilities
Who owns the data	You own the data you put in. Our Terms say so.	The Terms of Service say you own the customer data. They also give Walla a perpetual, irrevocable licence to use it as part of aggregated statistics. “You own all right, title, and interest, including all intellectual property rights, in and to the Customer Data.” Source: Walla Customer Terms of Service, last updated February 24, 2026
Payments	Member payments go through your studio's own payment account. We do not hold your funds.	Not confirmed from public pages. Ask for it in writing before you sign.
Setup and extra fees	The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.	Walla's pricing page lists onboarding in tiers: a free do-it-yourself tier with no migration support, and paid tiers with dedicated migration support. A branded app and two-way texting are add-ons on its Core plan. Source: Walla pricing page

Contract term

TimetableOS

No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.

Walla

Walla's Terms of Service set a default 30-day term that renews automatically, unless the order form says otherwise. The order form template in the same document shows a 12-month term.

“Unless otherwise provided for in the applicable Order Form, the initial term of this Agreement is thirty 30 days (the “Initial Term”) starting from the Effective Date.”

Source: Walla Customer Terms of Service, last updated February 24, 2026, section 11(a)

Notice to leave

TimetableOS

No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.

Walla

Either side can end the agreement with at least 30 days' written notice before the end of the term. Walla's offboarding page says it requires at least 30 days' notice.

“Either Party may terminate this Agreement for any reason, or for no reason, by giving the other Party no less than thirty 30 days advance written notice before the end of the relevant Term.”

“We require at least 30 days’ notice.”

Source: Walla Customer Terms of Service, last updated February 24, 2026, section 11(a) Also: Walla support: Thinking of leaving Walla

Cost of leaving early

TimetableOS

Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.

Walla

The order form template says that if you terminate before the end of the term, you pay 100% of the unpaid fees as liquidated damages. Walla's promotion says that if a studio cancels before completing its one-year term, Walla may invoice the software fees it waived.

“Should this Agreement be terminated prior to the expiration of the Term for any reason other than those provided in §11(b)(ii) and (iii), you agree to pay Walla an amount equal to 100% of the unpaid Fees listed in this Order Form (the “Liquidated Damages”).”

“If a studio cancels before completing its one-year term, Walla may invoice the studio for the software subscription fees waived under this offer, in addition to any other amounts owed under the contract.”

Source: Walla Customer Terms of Service, last updated February 24, 2026, order form, section C Also: Walla: free months terms, dated August 21, 2026

How you cancel

TimetableOS

Cancel from your account settings, or by writing to us.

Walla

Walla's offboarding page says to email support, that recurring billing must be stopped manually, and that Walla does not stop payments, cancel services or export data unless you opt into its paid data export service.

“We require at least 30 days’ notice.”

“We don’t automatically stop payments, cancel services, or export data for you unless you opt into the Paid Data Export Service.”

Source: Walla support: Thinking of leaving Walla, June 10, 2026

Getting your data out

TimetableOS

Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.

Walla

Walla offers a paid data export service. The fee is not published. Standard exports of reports and the client list are available as CSV files. Client data is cleared 60 days after access ends.

“we offer a data export option for an export fee.”

Source: Walla support: Data export service Also: Walla support: Export capabilities

Who owns the data

TimetableOS

You own the data you put in. Our Terms say so.

Walla

The Terms of Service say you own the customer data. They also give Walla a perpetual, irrevocable licence to use it as part of aggregated statistics.

“You own all right, title, and interest, including all intellectual property rights, in and to the Customer Data.”

Source: Walla Customer Terms of Service, last updated February 24, 2026

Payments

TimetableOS

Member payments go through your studio's own payment account. We do not hold your funds.

Walla

Not confirmed from public pages. Ask for it in writing before you sign.

Setup and extra fees

TimetableOS

The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.

Walla

Walla's pricing page lists onboarding in tiers: a free do-it-yourself tier with no migration support, and paid tiers with dedicated migration support. A branded app and two-way texting are add-ons on its Core plan. Source: Walla pricing page

Feature by feature

Features in TimetableOS and Walla
Feature	TimetableOS	Walla
Memberships, packs and plans	Included	Included Source
Class scheduling and booking	Included	Included Classes, appointments and enrolments on all plans. Source
Appointments	Included	Included Source
Courses and workshops	Included	Included Enrolments and video on-demand courses. Source
Check-in and kiosk	Included	Included Source
Point of sale and retail	Included	Not verified
Gift cards and promo codes	Included	Included Gift cards through a separate vendor with its own fees. Source
Automatic payment recovery	Included	Not verified
Email and text campaigns	Included	Higher plans only Email and newsletters are included. The full marketing suite is on its Pro plan, and two-way texting is an add-on. Source
Automations	Included	Higher plans only Custom marketing automations are on its Pro plan. Source
Instructor pay and commissions	Included	Included Payroll and pay rate setup on all plans. Source
Reports	Included	Included Advanced reporting. Source
Member portal	Included	Paid add-on An app is included. A branded studio app is an add-on on its Core plan, included in Pro. Source
Booking widgets for your own site	Included	Included Source
Studio website	Included	Paid add-on A website is a paid service. Source
Multiple locations	Included	Included Consolidated reporting and cross-location scheduling. Source
Waivers and forms	Included	Included Source
Referrals	Included	Included Referrals and rewards. Source
Reviews and NPS	Included	Partly Ratings and reviews. We did not find NPS. Source
Staff roles and permissions	Included	Included Source

"Not verified" means we could not confirm it from Walla's public pages. It does not mean they lack it. Check Walla's current feature list against it.

Ask Walla these questions before you sign or leave

The binding terms are often in an order form, not on a pricing page. Get the answers in writing.

Is your order form 12 months, and does the 100% liquidated damages clause apply to your term?
If you signed up through the free-months promotion, how much would be invoiced if you cancel in year one?
What does the paid data export service cost?
How long is the initial term, and does it renew by itself?
How much notice do you need to give to leave, who can send it, and how?
Are there early termination fees, or fees that fall due if you leave early?
Can you export every member, membership and payment record as files, and does it cost anything?
Does the contract say who owns the data, and what happens to it after you cancel?
Must you use their payment processing, and what do they add on top of the processor's fees?
What do onboarding, data migration, text messages, a branded app and extra locations cost?

Where Walla may suit you better

You want its AI retention predictions (WallaPredict), which its pricing page lists.

Moving over from Walla

Export

Take your data out

Ask your current provider for a member and payment history export while your account is still open. Many providers remove access when you cancel.
Import

Bring it in

Use the import centre to load members, memberships, the timetable, products, gift cards, leads, payment history and attendance. Check a batch, and undo it if it is wrong.
Go live

Switch when you are ready

Run both side by side while you check the numbers. Set up your plans, classes and payments, then move your members across.

Questions

Does Walla have a lock-in period?

Its Terms of Service set a default 30-day term that renews, but the order form template shows 12 months and a clause for 100% of unpaid fees on early termination. Its pricing page says it offers a few term lengths and that your consultant will walk you through them. Check your order form.

Can I move my members from Walla to us?

Yes. Export your members, memberships and payment history from Walla while your account is still open, then load them with the import centre. A batch can be checked and undone, so you can try it before you commit.

Do I own my data with us?

Yes. Our Terms say you own the data you put into the service. You can export it as CSV files whenever you like while your account is open. Export before you close the account, because we keep data for a limited period after that and then delete it.

Is there a long-term contract?

No. A paid plan renews for the period you have paid for and you can cancel any time from your account settings. It ends when that paid period ends. Our Terms contain no early termination fee, and we give at least 30 days' notice before changing fees.

Sources

Walla: Customer Terms of Service (PDF), read October 2026
Walla: free months terms, read October 2026
Walla support: Thinking of leaving Walla, read October 2026
Walla support: Data export service, read October 2026
Walla: pricing, read October 2026
Walla support: Export capabilities, read October 2026

Walla and the names of its products are trademarks of their owners, used here only to identify them. TimetableOS is not affiliated with or endorsed by Walla. We wrote this from Walla's public pages and other sources linked above as of October 2026; vendors change their terms, features and prices, so confirm anything that matters to you with them. Think something is wrong or out of date? Write to [email protected] and we will check it and correct it.

More comparisons

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