Looking for a Vagaro alternative?

See contract terms, data export, payments and features side by side. Every statement about Vagaro quotes or links a public page and says when we checked.

Information about Vagaro checked October 2026, from the public pages linked below.

Start your studio Jump to the terms

About Vagaro

Vagaro is booking and point-of-sale software for salons, spas and fitness businesses, from Vagaro, Inc. Two agreements are public: the Customer Participation Agreement for standard customers (July 29, 2026) and a Mid-Market Enterprise Subscription Agreement (September 15, 2026) that overrides its cancel-at-will term. The size threshold between them is not defined.

Contract, data and payments

TimetableOS and Vagaro: contract, data and payment terms
Topic	TimetableOS	Vagaro
Contract term	No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.	Vagaro's standard agreement says a recurring subscription renews unless you cancel, and that you may cancel at any time. Fees already paid are not refunded, and access continues to the end of the paid period. “You may cancel a Recurring Subscription at any time, but if you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any subscription fees already paid to us.” Source: Vagaro Customer Participation Agreement, last updated July 29, 2026
Notice to leave	No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.	The Mid-Market Enterprise agreement says order forms cannot be cancelled and the term renews for a year unless you give 90 days' written notice. “Customer may not terminate this Agreement or any Order Form for convenience during the Subscription Term.” “[The Agreement] automatically renews for successive one (1)-year Renewal Terms unless either party provides written notice of non-renewal at least ninety (90) days prior to the end of the then-current term.” Source: Vagaro Mid-Market Enterprise Subscription Agreement, sections 5.1 and 3.3, September 15, 2026
Cost of leaving early	Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.	In the Mid-Market Enterprise agreement, the early termination fee is every fee remaining for the term. ““Early Termination Fee” means all Fees remaining unpaid for the balance of the then-current Subscription Term.” Source: Vagaro Mid-Market Enterprise Subscription Agreement, section 1.11
How you cancel	Cancel from your account settings, or by writing to us.	Under the standard agreement you can cancel through your account or by email. The enterprise agreement supersedes that cancel-at-will term. Source: Vagaro Customer Participation Agreement
Getting your data out	Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.	Not confirmed from public pages. Ask for it in writing before you sign.
Who owns the data	You own the data you put in. Our Terms say so.	The standard agreement says you retain your rights in your content. It also gives Vagaro and its end users a perpetual, irrevocable, sublicensable licence to use it. “as between you and Company, you retain all rights in and to your User Content” Source: Vagaro Customer Participation Agreement, section 2(a)(ii)
Payments	Member payments go through your studio's own payment account. We do not hold your funds.	The standard agreement says merchant services are run by third-party vendors that, with Vagaro, may keep a rolling reserve and withhold funds from settlement, and that Vagaro may restrict the service at any time for any reason without notice. The enterprise agreement says Vagaro does not hold or control the settlement of funds. “You authorize Company and its Merchant Services Vendors to establish and maintain a Rolling Reserve on your Merchant Account” Source: Vagaro Customer Participation Agreement, section 6(e)
Setup and extra fees	The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.	Vagaro charges a share of the booking amount on bookings from its Fill My Books and Daily Deals programs, where you take part: 20% for a new client's first appointment, and 5% for existing clients. For small merchants who received a free card reader, the agreement also refers to a 12-month minimum term and an early cancellation fee. “Company will charge a fee equal to twenty percent (20%) of the Booking Amount for that New Client's first appointment” Source: Vagaro Customer Participation Agreement, Fill My Books

Contract term

TimetableOS

No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends.

Vagaro

Vagaro's standard agreement says a recurring subscription renews unless you cancel, and that you may cancel at any time. Fees already paid are not refunded, and access continues to the end of the paid period.

“You may cancel a Recurring Subscription at any time, but if you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any subscription fees already paid to us.”

Source: Vagaro Customer Participation Agreement, last updated July 29, 2026

Notice to leave

TimetableOS

No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees.

Vagaro

The Mid-Market Enterprise agreement says order forms cannot be cancelled and the term renews for a year unless you give 90 days' written notice.

“Customer may not terminate this Agreement or any Order Form for convenience during the Subscription Term.”

“[The Agreement] automatically renews for successive one (1)-year Renewal Terms unless either party provides written notice of non-renewal at least ninety (90) days prior to the end of the then-current term.”

Source: Vagaro Mid-Market Enterprise Subscription Agreement, sections 5.1 and 3.3, September 15, 2026

Cost of leaving early

TimetableOS

Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there.

Vagaro

In the Mid-Market Enterprise agreement, the early termination fee is every fee remaining for the term.

““Early Termination Fee” means all Fees remaining unpaid for the balance of the then-current Subscription Term.”

Source: Vagaro Mid-Market Enterprise Subscription Agreement, section 1.11

How you cancel

TimetableOS

Cancel from your account settings, or by writing to us.

Vagaro

Under the standard agreement you can cancel through your account or by email. The enterprise agreement supersedes that cancel-at-will term. Source: Vagaro Customer Participation Agreement

Getting your data out

TimetableOS

Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it.

Vagaro

Not confirmed from public pages. Ask for it in writing before you sign.

Who owns the data

TimetableOS

You own the data you put in. Our Terms say so.

Vagaro

The standard agreement says you retain your rights in your content. It also gives Vagaro and its end users a perpetual, irrevocable, sublicensable licence to use it.

“as between you and Company, you retain all rights in and to your User Content”

Source: Vagaro Customer Participation Agreement, section 2(a)(ii)

Payments

TimetableOS

Member payments go through your studio's own payment account. We do not hold your funds.

Vagaro

The standard agreement says merchant services are run by third-party vendors that, with Vagaro, may keep a rolling reserve and withhold funds from settlement, and that Vagaro may restrict the service at any time for any reason without notice. The enterprise agreement says Vagaro does not hold or control the settlement of funds.

“You authorize Company and its Merchant Services Vendors to establish and maintain a Rolling Reserve on your Merchant Account”

Source: Vagaro Customer Participation Agreement, section 6(e)

Setup and extra fees

TimetableOS

The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees.

Vagaro

Vagaro charges a share of the booking amount on bookings from its Fill My Books and Daily Deals programs, where you take part: 20% for a new client's first appointment, and 5% for existing clients. For small merchants who received a free card reader, the agreement also refers to a 12-month minimum term and an early cancellation fee.

“Company will charge a fee equal to twenty percent (20%) of the Booking Amount for that New Client's first appointment”

Source: Vagaro Customer Participation Agreement, Fill My Books

Feature by feature

Features in TimetableOS and Vagaro
Feature	TimetableOS	Vagaro
Memberships, packs and plans	Included	Included Memberships, packages and gift certificates. Source
Class scheduling and booking	Included	Included Services, classes and products. Source
Appointments	Included	Included Calendar and resource management with online booking. Source
Courses and workshops	Included	Not verified
Check-in and kiosk	Included	Not verified
Point of sale and retail	Included	Included Inventory tracking and invoices. Source
Gift cards and promo codes	Included	Included Gift certificates. Source
Automatic payment recovery	Included	Not verified
Email and text campaigns	Included	Partly Email is included. Text marketing is paid. Source
Automations	Included	Included Automated campaigns. Source
Instructor pay and commissions	Included	Partly Payroll runs through a third-party vendor you sign up with. Source
Reports	Included	Included Advanced reporting. Source
Member portal	Included	Not verified
Booking widgets for your own site	Included	Included Business and employee booking widgets. Source
Studio website	Included	Included A custom MySite. Source
Multiple locations	Included	Included Each added location has its own cost. Source
Waivers and forms	Included	Not verified
Referrals	Included	Not verified
Reviews and NPS	Included	Not verified
Staff roles and permissions	Included	Included Access levels per employee and location. Source

"Not verified" means we could not confirm it from Vagaro's public pages. It does not mean they lack it. Check Vagaro's current feature list against it.

Ask Vagaro these questions before you sign or leave

The binding terms are often in an order form, not on a pricing page. Get the answers in writing.

Does your plan fall under the standard agreement or the enterprise one, and where does the threshold sit?
Must you use Vagaro Merchant Services, and who holds a rolling reserve and for how long?
Are you enrolling in Fill My Books or Daily Deals, and what does the fee come to?
How long is the initial term, and does it renew by itself?
How much notice do you need to give to leave, who can send it, and how?
Are there early termination fees, or fees that fall due if you leave early?
Can you export every member, membership and payment record as files, and does it cost anything?
Does the contract say who owns the data, and what happens to it after you cancel?
Must you use their payment processing, and what do they add on top of the processor's fees?
What do onboarding, data migration, text messages, a branded app and extra locations cost?

Where Vagaro may suit you better

You want to be listed in Vagaro's own booking programs, Fill My Books and Daily Deals, and accept the fee on those bookings.

Moving over from Vagaro

Export

Take your data out

Ask your current provider for a member and payment history export while your account is still open. Many providers remove access when you cancel.
Import

Bring it in

Use the import centre to load members, memberships, the timetable, products, gift cards, leads, payment history and attendance. Check a batch, and undo it if it is wrong.
Go live

Switch when you are ready

Run both side by side while you check the numbers. Set up your plans, classes and payments, then move your members across.

Questions

Can I cancel Vagaro any time?

On the standard Customer Participation Agreement, yes: you may cancel a recurring subscription at any time, but fees already paid are not refunded. Its Mid-Market Enterprise agreement is different: order forms are non-cancelable, with no termination for convenience.

Can I move my members from Vagaro to us?

Yes. Export your members, memberships and payment history from Vagaro while your account is still open, then load them with the import centre. A batch can be checked and undone, so you can try it before you commit.

Do I own my data with us?

Yes. Our Terms say you own the data you put into the service. You can export it as CSV files whenever you like while your account is open. Export before you close the account, because we keep data for a limited period after that and then delete it.

Is there a long-term contract?

No. A paid plan renews for the period you have paid for and you can cancel any time from your account settings. It ends when that paid period ends. Our Terms contain no early termination fee, and we give at least 30 days' notice before changing fees.

Sources

Vagaro: Customer Participation Agreement, read October 2026
Vagaro: Mid-Market Enterprise Subscription Agreement, read October 2026
Vagaro: pricing, read October 2026
Vagaro: marketing, read October 2026

Vagaro and the names of its products are trademarks of their owners, used here only to identify them. TimetableOS is not affiliated with or endorsed by Vagaro. We wrote this from Vagaro's public pages and other sources linked above as of October 2026; vendors change their terms, features and prices, so confirm anything that matters to you with them. Think something is wrong or out of date? Write to [email protected] and we will check it and correct it.

More comparisons

Bring your members. Keep your data.

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