| No long-term contract. A paid plan renews for the period you have paid for, and you can cancel any time from your account settings. It ends when that paid period ends. |
ABC's agreement says the term is set in your order form. You may not leave for convenience during it, and it renews automatically unless you give notice at least 30 days before the end.
“You may not terminate for convenience during the Term. Unless either party gives written notice of non-renewal at least 30 days before the end of the Initial Term or any Renewal Term, the Agreement will automatically renew for successive Renewal Terms.”
Source: Master Subscription Agreement (ABC Ignite and ABC Glofox), effective October 1, 2026, section 7.1
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| No notice period to leave beyond the period you have paid for. We give at least 30 days' notice before we change fees. |
Notice to terminate has to be sent as a formal written “Legal Notice”. Email does not count.
“Notices of termination or indemnifiable claims must be clearly identified as “Legal Notices” and will not be effective by email.”
Source: Master Subscription Agreement (ABC Ignite and ABC Glofox), effective October 1, 2026, notices section
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| Our Terms contain no early termination fee. You pay for the period you have paid for, and it ends there. |
If you leave before the end of the term, you owe every fee through the end of it. During the initial term you must also repay rebates, credits and any buyout advance.
“If we terminate for cause, or if you terminate before the end of the Term (other than for cause), you must pay all Fees due through the end of the then-current Term.”
Source: Master Subscription Agreement (ABC Ignite and ABC Glofox), effective October 1, 2026, section 7.4
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| Cancel from your account settings, or by writing to us. |
Not confirmed from public pages. Ask for it in writing before you sign.
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| Export your members, memberships, invoices, bookings, check-ins, sales and leads as a ZIP of CSV files whenever you like while your account is open. Do it before you close the account: we keep data for a limited period after that, then delete it. |
After termination ABC makes your data available for export for 30 days, once all fees are paid and a one-time, per-location data export fee. The amount is not published.
“Following termination or expiration, and subject to payment of all outstanding Fees and a one-time, per-location data export fee, we will make your Customer Data available for export for 30 days (the “Retrieval Period”).”
Source: Master Subscription Agreement (ABC Ignite and ABC Glofox), effective October 1, 2026, section 7.5
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| You own the data you put in. Our Terms say so. |
The agreement says you own your customer data. It also lets ABC use that data to improve its platform, and says ABC owns aggregated, de-identified data.
“You own and retain (and, where applicable, must ensure that you have a valid license to): (a) your Customer Data”
Source: Master Subscription Agreement (ABC Ignite and ABC Glofox), effective October 1, 2026, section 8.1
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| Member payments go through your studio's own payment account. We do not hold your funds. |
For ABC Ignite, ABC's payment terms make ABC your exclusive payment provider, say it holds funds as your limited agent, and let it place proceeds in a reserve account.
“During the term of the Merchant Agreement, we will be your exclusive provider of Payment Services, and you will not obtain or use services that are the same as or similar to the Payment Services from any other provider without our prior written approval.”
Source: Payment Service Terms, section 3.2, effective October 1, 2026
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| The fees shown to you when you sign up, or agreed with us in writing. We give at least 30 days' notice before we change fees. |
The agreement says ABC may charge a separate implementation fee set in the order form, and that it is non-refundable. The amounts are not public.
“Unless otherwise stated, implementation fees are due in advance, must be paid in full before work begins, and are non-refundable.”
Source: Master Subscription Agreement (ABC Ignite and ABC Glofox), effective October 1, 2026, section 2.9
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